2020 has a lot going on - presidential elections, Tokyo Olympics, NASA's Mars mission and the completion of the world's tallest building. What a crazy set of colossal events condensed into this year! Now, think about industries and corporations within those industries that are going to explode into growth - traditional doctor visits will offered be online, chatbots galore for financial, legal and customer service industries, education, machine learning and more!
So how will you, as an executive, be a part of these disruptions? What trends are you likely to see?
1. MASSIVE Innovation
Anyone look at Japan lately? They've always been leaders in innovation and technology - just look at the virtual reality headsets being sold in the millions to support various surgical procedures. Or what about Amazon leveraging all kinds of revolutionary “out-of-the-box” thinking that distinguishes themselves from other innovation approaches. However, the fact that it’s counted among growing corporate innovation trends is testament to its ability to generate serious ROI.
2. Shift from IQ to EQ Emphasis in Leadership
Remember when the rave was all about your IQ? Well, it's changed. Not that IQ isn't important. IQ can be reasonably assessed with well-supported standardized testing methods –designed to elicit problem-solving skills. Individuals with higher IQs are perceived to be able to grasp all aspects of a challenge, and then best apply the available resources to meet it.
However, EQ (Emotional Quotient) - the capability a person has to understand their own emotions and those of others – is increasingly being seen as a more useful metric for leadership. A person with high EQ should be able to better facilitate collaboration within teams, gain customer feedback more effectively, and formulate more human-centered solutions to challenges. EQ is, therefore, particularly relevant when it comes to selecting innovation leaders – who will need to empathize with target audience needs and ‘pain points’, as well as collaborate with a various types of groups to ensure their initiatives are successful.
3. Haptics Technology
This one intrigued me as one with an engineering and operations background. Haptics have been used for years and create the sensation of touch by applying vibrations in an operator engaged in a particular digital activity.
Though the use of haptics was initially confined to aircraft simulations and arcade games, it now extends to a myriad of industries. In healthcare, it is being used to support visually impaired people with day-to-day tasks, as well as support doctors performing remote surgery. Within the automotive sector, it’s being used to send warning stimuli direct to drivers to improve road safety (i.e, a driver will feel a strong vibration in the wheel when a car is about to cross in front of them). Haptics are also in process of helping the blind experience city-feelings.
Research is showing that even auditory and visual learners benefit greatly from activities that involve the sense of touch. Per How Stuff Works, people developed more positive attitudes about science and achieved a deeper understanding of key concepts - leading to greater success.
Adaptive leadership is definitely required as leaders and organizations respond to disruptive innovation. And innovation is often best when it’s boldest, which is why companies should always ensure that big ideas are given room to grow. Therefore, leaders need to change themselves and their organizations because we are facing problems that we can’t solve with our current thinking.